Urena, who oversees the 160 team members working in valet parking and the bell desk, joined Pechanga in September 2018, after spending six years working his way up and through various Caesars properties in Las Vegas. “In my mind, how was I going to leave the Mecca of hospitality industry in Las Vegas to work at Pechanga? Then, I visited the property a couple of times and realized this place is really impressive. I knew where it was, but I didn’t see myself working here until I saw the property,” he said. “When I first saw Pechanga, I was impressed. We don’t have that in Las Vegas,’” he said.Īs a result, and because Urena didn’t miss either the trees or the forest of opportunities Pechanga offered, the largest resort/casino on the West Coast had themselves a new front services manager and Urena had a new horizon of opportunities. “When I first landed and looked around, I thought ‘Look at all these trees. It was the trees that first captivated Ronan Urena, that first told him he was meant to be here, that told him he was supposed to break out of his Las Vegas comfort zone.
